Mack Soap Policies

Returns/Exchanges/Cancellations

Due to the nature of the product, we do not except returns, exchanges or cancellations. However, if you have a problem with your order, please contact us within 24 hours of receiving it so that we may resolve any issues.

All orders are non-refundable. If there is an issue with your order, please contact us.

Shipping/Processing

All orders are processed and shipped within two business days, not including weekends. Orders are shipped USPS and tracking info will be provided via email. Shipping cost will be calculated at checkout and can vary depending on the weight of your order and shipping address.

We are not responsible for any delays due to incorrect shipping information. Please be sure to provide the correct address when placing your order.